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Multi-Module

Multi-Module

Range of seamlessly integrated task modules for effective monitoring and execution

Robotic Process Automation

Robotic Process Automation (RPA)

Our RPA solution uses AI by automatically resolving incidents and tickets improving productivity

Unparalleled Speed

Unparalleled Speed

From initial integration to change requests and resolving tickets, we are built for speed

Scalable No-code

Scalable No-code

The platform is fully no-code and is easily scalable to meet your growing long-term needs

Transform your old manual workflows into AI powered Digital, Automated workflows with MIRAT

A Secure, fast and complete platform assessed by KPMG

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MIRAT

Intelligent ITSM for your company

Asset Management

Keep track of all assets in one place – software, Purchase orders, hardware, contracts and more. Create multiple asset states. Auto scan functionality. QR Code Scanning

Asset Dashboard Asset Dashboard

Monitoring (Server/Network/Storage)

Monitor all your servers, wired and wireless networks, storage, operating sytems, databases, ping and heartbeat and so on

Monitoring View
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ITSM Suite

Suite of best-in-class products including asset management, change management, incident management, problem, service requests and release management.

ITSM View ITSM View

Ticketing

Manual and AI Ticket management modes to suit your specific requirements. Autoticketing helps in faster and effective responses to service incidents. Improves overall availability of services

Ticketing View

Our Partners

We collaborate with the best.

Bajaj
ePragathi
Industry Arc
Nivid
Cashapona
UST GLobal
SDI Logic
YIIT

Frequently Asked Questions

Everything you need to know to get started.

What is MIRAT ?

MIRAT is a full-service IT Infrastructure Management (ITSM) solution

What are the delivery platforms available for MIRAT ?

Customer can use our product through our flagship SaaS (cloud) version and also available as on-premise versions. Both are identical in features and functionalities.

What are the system requirements ?

Item Minimum Required Recommended
Processor(s) 2.0 GHz Quad-Core Xeon or equivalent
Memory 4 GB 8 GB
Free disk space 16 GB 32 GB
Operating system (x64) Windows Server 2008 R2* Linux/Unix** Windows Server 2012 (Server 2016 and 2019 are also supported)
Database*** MS SQL Server 2014 Express**** MySQL 5.6 and 5.7 Oracle 10.4 and above***** MS SQL Server 2014

How much does MIRAT cost ?

The pricing is dependent on factors such as number of admins, assets, platform type (SaaS/On-prem) and so on. Please refer to our Pricing Page for more details or reach us here for a quote

Is the trial version free ? Do I need to share my Card details ?

Yes! The 14-days trial version of MIRAT is completely free and gives full access to our product suite and features. We don’t require you to share any card details to activate the trial.

Are the payment plans annual ?

Yes, all payments are annual with an option to be billed monthly or pay full amount in one installment (With special discounts).

Can I get the new releases and patches free of cost ?

Yes, all the new versions, patches and features we develop are free of charge for our paid subscribers.

How can I become a paid subscriber to MIRAT ?

You can subscribe to MIRAT in the following methods:

Take our free 14-day product trial and at the end choose any of the plans shown in the dashboard itself and make payment.
You can choose the plans on our website pricing section, fill your details and make payment.
You can fill your details requesting for a quote reach us here and we shall send the invoice with link to make the payment.

Can I rebrand or add my logo to MIRAT ?

You can certainly add your logo to the dashboard and also get a custom URL with your company name with no additional costs!

How secure is my data and what is your SLA ?

We take our client data privacy and data security very seriously and use best practices, certifications and third-party audits (KPMG) to ensure we deliver what we promise. We offer 100% uptime for our Cloud installations, and backups are created nightly and stored in multiple physical locations.

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