For every Incident, engineer
directly logins to the production server for all repeated tasks.
No control on individual batch
scripts as these are developed in custom manner and no proper
mechanism to validate every change in the code.
For each task engineer creates his
own script and stores in private location.
These individual batch scripts
aren’t shared to the entire organization causing duplication of
efforts as another team member is not aware.
Access from any browser through a
centralized administration control Panel.
It mandates to use Standard ID and
Elevated ID’s and mitigates human mistakes as it restricts
direct login to the production systems.
It empowers resource capability and
speed up the resolution.
Helps to avoid duplication of
scripts within the Organization.