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Modern Infrastructure Remote Automation Tool

MIRAT is an ITSM enabled, highly aligned with ITIL guidelines, and a single product with multiple features. You can opt either a single feature or multiple features as per your IT demands.

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MIRAT (Modern Infrastructure Remote Automation Product), a revolutionary, distinctive, and AI-driven NOVELIRS ITSM tool, has been curated to simplify a friction-free task management environment for organizations of all sizes. MIRAT has been used by over 800 clients in 35 countries since its launch, resulting in considerable cost savings, increased team productivity, and increased efficiencies. MIRAT has been a groundbreaking ITSM product, helping our prized clients improve their IT infrastructure management with close to 85% annual retention rates. The on-premises MIRAT solution has an NPS of 81 and is one of the top-rated goods on multiple comparison portals.

Modernize The Way Your Company Handles Work.

Asset management and its associated modules are still primarily a collection of separate procedures for many utilities. Information can now flow effortlessly from one unit to other thanks to MIRAT. It assists you in maximizing the value of your possessions. With new insights from analytics, MIRAT fine-tunes the asset management decision-making process. Simple reporting cannot discover patterns and trends. And it should be widely delivered to stakeholders on any device, anywhere, at any time.

Connectivity MIRAT uses geographically precise data to model the entire network. It can model networks in their natural state. ArcGIS supports best practices and industry standards by allowing users to model asset connections in two and three dimensions.
Interoperable and Mobile MIRAT extends network capability to any device, at any time and in any location, providing total operational visibility. Asset inspections are improved with advanced data collection technologies for the field. Inform the corporation about the current situation of assets.
Analytics and visualization You need a better understanding of your network, both in terms of its surroundings and risks. When it comes to effectively managing assets, visualization is crucial. MIRAT's geographical analysis capabilities let you pinpoint where the network is most vulnerable.
Flexibility While MIRAT tackles a variety of business challenges, one of the most significant advantages is the little configuration necessary to be up and operating in a company. This implies that your enterprise can instantly begin being productive and finding and resolving issues.

MIRAT’s MODULES

Asset Management:

With MIRAT, you can expect exercise Control over IT inventory, Asset Lifecycle Management, Strategic Inventory Planning, Increased accountability and Automated asset discovery

Change Management:

When tied to projects, MIRAT’s change management can bring about anywhere between 67 to 99% of employee allegiance, 94% deadline success, 81% cost-cuts & 71% of projects stick to the schedule.

Ticketing:

A ticketing tool helps the IT teams in enterprises prioritize tasks, track & report issues to the right department, improve efficiency & collaboration, offer transparency across workflow issues & promise continuity.

360° Monitoring Tool:

MIRAT’s 360-degree monitoring tool gives around-the-clock visibility of employee engagement, expected outcomes, external attacks, employee compliance, infrastructure and developmental outlooks.

Incident Management:

MIRAT's incident management tool clarifies incidents by arranging them on the dashboard based on severity, priority, status, and impact. Actions taken to resolve the incident will also be displayed.

Problem Management:

Enterprises should invest in MIRAT's problem management system to improve the quality of mushrooming services, improved service stability and ease of IT management issues by the IT team.

Vulnerability Management:

Organizations using vulnerability management can expect 14% reduced infrastructure costs, 37% improved developer efficiency & speed, 20% agility and 19% improved cloud-run ability

Triage Live Poll:

One of the most unique and AI-driven feature is the Triage Live Poll module. It is a pool of Admin Tools useful to perform the basic administrator tasks without logging in to the specific server or database.

Our Partners

We collaborate with the best.

Bajaj
ePragathi
Industry Arc
Nivid
Cashapona
UST GLobal
SDI Logic
YIIT